Refund Policy

Thank you for shopping at Ambizak. We strive to provide you with high-quality products and exceptional customer service. However, if you are not completely satisfied with your purchase, we offer a refund or exchange subject to the following terms and conditions:

Eligibility for Refunds

To be eligible for a refund, please ensure that:

1. The item is unused, in its original condition, and in the original packaging.
2. You request a refund within 30 days from the date of delivery.
3. You provide proof of purchase, such as an order number or receipt.

Please note that some products may be non-refundable or have specific return requirements. These will be clearly indicated on the product page.

Returns Process

To initiate a return or refund request, please contact our customer support team at support@ambizak.com. Provide them with your order details and reason for the return. Our team will guide you through the return process and provide you with any necessary instructions.

Please ensure that the item is securely packaged to avoid damage during return shipping. We recommend using a trackable shipping method and obtaining proof of postage for your records.

Refund Processing

Once we receive your returned item and it is inspected and approved, we will initiate the refund process. The refund will be issued to your original payment method within 30 business days. Please note that the processing time for refunds may vary depending on your payment provider.

Exchanges

If you would like to exchange your item for a different size, color, or style, please contact our customer support team at support@ambizak.com. They will assist you with the exchange process and provide you with any additional information or instructions.

Non-Refundable Items

Certain items may be non-refundable, including but not limited to:

• Customized or personalized products.
• Digital downloads or software.
• Intimate or sanitary goods (e.g., undergarments).

Please carefully review the product page or contact our customer support team to determine if your item is eligible for a refund.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer support team at support@ambizak.com immediately. Provide them with details and photographic evidence of the issue. We will assess the situation and provide you with options for a replacement, refund, or repair.

Contact Us

If you have any questions or concerns regarding our Refund Policy or the return of your item, please contact us at support@ambizak.com. Our customer support team is here to assist you and ensure your satisfaction.